Refund Policy

  • We Mysoftwarekeys.com make every effort to ensure that we accurately represent these products and services and their potential for our buyers.
  • Mysoftwarekeys.com is committed to providing our buyers with great quality products at affordable prices.
  • Product keys are currently delivered via email only. After your purchase has been approved we will process your order. Orders are typically processed within one (1) hour but could take as long as twenty-four (24) hours to deliver. Once your order is complete we will send you a confirmation email with your product key at the email address which you provided on our order form

PLEASE NOTE: Product key come under “DIGITAL PRODUCT” once delivered through email it cannot be return back because it is not a physical product which can be re-sold to other users, so “No Refund” is issued however for our customers we have a refund policy and they are as follow

No Refund in the below cases:  

  • Buyer placed the wrong order without reading the complete product description and the product key is already been delivered through email.
  • Buyer failed to download the software file due to a poor internet connection
  • Buyer failed to download & install the software due to lack of technical knowledge.
  • Product key fails to activate on buyers computer system. Mysoftwarekeys.com will issue a new product key through email in a giving time period, Buyer has to send Full-screen Screenshot which must include Error Window,
    Current date and time and mail it to contact@mysoftwarekeys.com
  • Buyers have only 14-days from the date of purchase to inform us regarding product key activation failure, after 14-Days from the date of purchase no new product key will be issued in any circumstances

Refund in the below cases: 

  • Refund will be issued if Mysoftwarekeys.com fails to deliver the product key through email

Refund Time 

  • it may take up to 1-2 business days to initiate the refund. Once the refund is processed it will take 2-4 business days depending on the buyers’ bank or service provider to get the refund amount transfer to their payment source
    (Credit/Debit Card, Bank Account or Wallet) through which the payment was made

 

Mysoftwarekeys.com Refund Policy